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At GetCookwareDeal.com (“we”, “us”, or “our”), we value your trust as much as we value the quality of our premium kitchenware products. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make purchases from our Detroit-based shop featuring Lodge, Rubbermaid, and OXO products.

1. Information We Collect

To provide our global customers with secure transactions and personalized service, we collect:

  • Personal Identification Information: Name, email address, shipping/billing address, phone number when you create an account or place an order.
  • Payment Information: Credit/debit card details or PayPal information processed through our PCI-DSS compliant system (we do not store full card numbers).
  • Technical Data: IP address, browser type, device information, and usage patterns through cookies and similar technologies.
  • Communication Records: Correspondence with our Detroit-based customer service team.
  • Preference Data: Product interests gathered from your browsing behavior to enhance your shopping experience.

2. How We Use Your Information

We use your data with the same care we put into selecting our premium cookware and kitchen essentials:

  • Process transactions and ship your Lodge cast iron, Rubbermaid storage, or OXO tools worldwide (excluding parts of Asia and remote areas)
  • Provide customer support from our Detroit headquarters (Mon-Fri 9am-5pm EST)
  • Improve our website functionality and product offerings
  • Send order confirmations, shipping notifications, and service-related communications
  • Prevent fraud and enhance security through 256-bit SSL encryption
  • Comply with legal obligations and enforce our policies

3. Data Sharing and Disclosure

Like our carefully curated product selection, we handle your data judiciously:

  • Service Providers: We share necessary information with payment processors, shipping carriers, and IT security providers to fulfill orders.
  • Legal Compliance: We may disclose information when required by law or to protect our rights.
  • Business Transfers: In case of merger or acquisition, customer information may be transferred.
  • International Transfers: As we serve global customers (with some regional exceptions), data may be processed outside your country.

We never sell your personal information to third-party marketers.

4. Data Storage and Security

We protect your data with the same durability as our premium kitchen products:

  • All transactions are secured with 256-bit SSL encryption (look for the padlock icon in your browser)
  • We maintain PCI-DSS compliance for payment processing
  • Sensitive payment information is not stored on our servers
  • Regular security audits and access controls protect our systems
  • Data is retained only as long as necessary for business or legal purposes

5. Your Rights and Choices

You have control over your information, just as you have control in your kitchen:

  • Access & Correction: Review and update your account information through our website
  • Data Portability: Request a copy of your personal data in a structured format
  • Deletion: Request deletion of your account information, subject to legal requirements
  • Marketing Preferences: Opt-out of promotional emails at any time
  • Payment Method: Choose between credit cards or PayPal for added convenience

To exercise these rights, contact our customer service team at [email protected].

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your shopping experience:

  • Essential Cookies: Necessary for secure checkout and account functionality
  • Performance Cookies: Help us improve website performance
  • Functional Cookies: Remember your preferences (like currency selection for international orders)
  • Advertising Cookies: Show relevant products based on your browsing (you may opt-out)

Most browsers allow you to control cookies through their settings. However, disabling essential cookies may affect website functionality.

7. International Considerations

While we ship globally (excluding parts of Asia and remote areas), please note:

  • Our website is operated from the United States
  • All transactions are processed in USD
  • By using our site, you consent to data processing in the U.S.

8. Children’s Privacy

Our website is not designed for children under 16. We do not knowingly collect information from children without parental consent.

9. Changes to This Policy

We may update this policy as our business evolves. Significant changes will be notified through our website or email.

10. Contact Us

For privacy-related questions, contact our Detroit-based team:

Email: [email protected]
Mail: 4709 State Street, Detroit, US 48226

Thank you for trusting GetCookwareDeal.com with your kitchenware needs and your personal information. We treat both with the highest standards of quality and care.