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Welcome to GetCookwareDeal.com, your premium destination for high-quality kitchenware from trusted brands like Lodge, Rubbermaid, and OXO. These Terms and Conditions govern your use of our website and services. By accessing or purchasing from our site, you agree to comply with these terms.
1. Website Use and Intellectual Property
1.1 User Access
Our website is designed for customers seeking premium kitchenware products including cookware, cutting boards, dish racks, food storage solutions, stove parts, and tableware. You agree to use our site only for lawful purposes and in accordance with these terms.
1.2 Intellectual Property
All content on GetCookwareDeal.com, including text, graphics, logos, product designs, and images, is our property or the property of our suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
2. Product Information
2.1 Product Descriptions
We strive for accuracy in all product descriptions, images, and specifications. However, slight variations may occur, and we cannot guarantee that colors will display exactly as shown on your device.
2.2 Product Availability
All products are subject to availability. We may limit quantities and discontinue products at any time without notice.
3. Ordering and Payment
3.1 Order Process
By placing an order, you offer to purchase products under these terms. We reserve the right to refuse or cancel any order for any reason, including suspected fraudulent activity.
3.2 Payment Methods
We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
3.3 Pricing
All prices are in US Dollars (USD). We reserve the right to adjust prices at any time, but price changes will not affect confirmed orders.
4. Shipping and Delivery
4.1 Processing Time
Orders are typically processed within 1-2 business days (excluding weekends and holidays).
4.2 Shipping Options
- Standard Shipping ($12.95): Delivered via DHL or FedEx within 10-15 business days after shipment
- Free Shipping: Available on orders over $50, delivered via EMS within 15-25 business days after shipment
4.3 International Shipping
We ship worldwide except to parts of Asia and remote areas. International customers may be responsible for customs duties and taxes upon delivery.
5. Returns and Refunds
5.1 Return Policy
We accept returns within 15 days of delivery for most items. To qualify:
- Items must be unused, in original packaging, and in resalable condition
- Proof of purchase is required
5.2 Non-Returnable Items
For health and safety reasons, we cannot accept returns on:
- Used cutting boards
- Stove parts (special order items)
- Items not in original packaging
5.3 Return Process
- Contact customer service at [email protected] for a Return Authorization
- Ship items with the RMA number clearly visible
- Return shipping costs are the customer’s responsibility unless the return is due to our error
5.4 Refund Processing
Refunds are processed within 3-5 business days after we receive your return and will be issued to your original payment method.
6. Customer Responsibilities
6.1 Accurate Information
You agree to provide accurate, current, and complete information during registration and checkout.
6.2 Account Security
If you create an account, you are responsible for maintaining the confidentiality of your account credentials.
6.3 Compliance with Laws
You agree to comply with all applicable laws and regulations regarding your use of our website and purchase of products.
7. Limitations of Liability
To the fullest extent permitted by law, GetCookwareDeal.com shall not be liable for any indirect, incidental, or consequential damages arising from your use of the site or products.
8. Governing Law
These Terms shall be governed by the laws of the State of Michigan, without regard to its conflict of law provisions.
9. Changes to Terms
We reserve the right to modify these Terms at any time. The updated version will be posted on our website with the effective date.
10. Contact Information
For questions about these Terms or our products:
GetCookwareDeal.com
4709 State Street, Detroit, US 48226
Email: [email protected]
Customer Service Hours: Monday-Friday, 9am-5pm EST
Thank you for choosing GetCookwareDeal.com for your premium kitchenware needs. We appreciate your business and are committed to providing excellent products and service.